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SHIPPING & RETURNS

Shipping & Returns

 

Cluse Australia only ships orders to Australia & New Zealand.

Most orders are shipped the same or next business day. A flat shipping rate of $10 AUD is charged for all orders at checkout.

Australia-wide orders are shipped by Australia Post's express postal service and are dispatched from Sydney, Australia. All New Zealand orders are shipped UPS Worldwide Express.

CLICK HERE for Australia Post Tracking

CLICK HERE for UPS Worldwide Express Tracking

 

Indicative Delivery Timings

Sydney  Next business day
NSW Regional & Capital Cities in other Australian States     1 - 2 business days
Outside Capital Cities in other Australian States  2 - 3 business days 
New Zealand  2 - 3 business days 

 

 

Please note: these timings are estimates only. We do not take responsibility for an additional delays that are outside the control of Australia Post / UPS Worldwide Express, or caused by the receiving country's customs/ border clearance procedures that may extend the delivery timing.

 

Import duty, taxes and customs clearance costs

Import duty, taxes and customs clearance costs may be incurred by the recipient in the country of delivery. These charges are the responsibility of the recipient and are not included in your payment to Cluse Australia.

 

Returns Policy

If you need to return an item, please Contact Us with your order number and details about the product you would like to return within 7 days of delivery. All returns must be in unworn and in as new condition. All tags and packaging must be included as well.

 

 

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