Cleaning Remove any impurities manually by wiping and spot cleaning with a damp (clean water) cloth. No chemical / cleaning agents should be used. The bag is not suitable for washing machines or dryers. Usage Backpacks should not be loaded heavier than the recommended maximum weight (8 kg). Overloading the bag may cause damage to the material and loosened stitching. Both adjustable shoulder straps should be used to carry the backpack on the back. The backpack should not be lifted with just one shoulder strap. The top handle is designed to hold the complete weight of the backpack. In order to carry the belongings securely and safely, ensure the hexagon hook fixtures are fastened properly (always check this after changing the straps). Avoid forcing zippers. Backpacks are water resistant, however it’s recommended to avoid exposing the bag to excessive amounts of water and keep it dry when possible. Shoulder bags should not be loaded heavier than the recommended maximum weight of 2 kg. Overloading the bag may cause damage to the material and loosened stitching. Avoid forcing zippers. Shoulder bags are water repellent, however it’s recommended to avoid exposing the bag to excessive amounts of water and keep it dry when possible. Care instructions Try to avoid contact with products including (but not limited to): perfume, cosmetics, cream, sun lotion, and cleaning products. Store your bag separately in a clean, dry environment. Avoid contact with rough and sharp materials. Keep the bag from prolonged storage in direct sunlight and keep away from high temperatures. Do not excessively fold or compress the bags. WARRANTY CLUSE grants a 2 year warranty period on your CLUSE bags against manufacturing defects and non-conformity from the date of receiving the product. The warranty does not cover any damages caused by misuse, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage.